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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Fresh attention on cyber incidents across Australian businesses is a timely warning for restaurants, cafés and takeaway operators. Hospitality venues may not always see themselves as data-heavy businesses, but modern food service increasingly depends on connected systems: point-of-sale terminals, booking platforms, delivery apps, QR ordering, loyalty databases, rostering tools and cloud accounting. - read more
A renewed focus on allergen management across Australian hospitality is a practical reminder that food safety is not only a compliance issue. For restaurants, cafés and takeaway venues, it can also become a serious insurance issue if a customer suffers an allergic reaction after relying on menu information, staff advice or preparation practices. - read more
Renewed insurance industry attention on lithium-ion battery fires is a practical warning for Australian restaurants, cafes and takeaway venues. The risk is no longer limited to consumer gadgets at home. Many hospitality businesses now rely on battery-powered delivery equipment, cordless tools, portable payment devices, tablets, power banks and rechargeable cleaning equipment, often used across long trading hours and charged on site after closing. - read more
Business interruption cover and income protection can both relate to lost income, but they protect different risks. This guide explains how each type of cover may apply to Australian restaurant owners. - read more
In the bustling world of hospitality, restaurant owners face a unique set of challenges that can impact their financial stability. From unexpected kitchen mishaps to customer accidents, understanding the unique risks in the hospitality industry is crucial. These risks can lead to significant financial burdens if not properly managed. - read more
Restaurant insurance can combine several types of cover, including liability, property, stock, business interruption and commercial vehicle protection. This guide explains common inclusions, exclusions and conditions Australian restaurant and cafe owners should review before requesting a quote. - read more
Running a restaurant in Australia comes with its own set of unique challenges and risks. From busy kitchens to bustling dining areas, every corner of your establishment holds potential liability issues. Understanding these risks and how they can affect your business is crucial for safeguarding your investment. - read more
Restaurant owners rely on stock, kitchen equipment, furniture, fit-out and refrigeration to trade each day. This guide explains how these assets may be insured, what risks to consider, and how to think about sums insured, spoilage and equipment breakdown. - read more
Knowledgebase
Proximate Cause: The primary cause of loss in an insurance claim, which sets in motion a chain of events leading to the damage or injury.
